Widerrufsrecht

TYMRON Refund Policy


At TYMRON, we strive to ensure customer satisfaction with every purchase. Please review our refund policy below:


Custom Orders


All custom-made orders are final sale and non-refundable. Due to the personalized nature of these items, we cannot accept returns or exchanges. Please review your order carefully before confirming your purchase.


Standard Orders


For all non-custom products, we offer a 14-day return policy from the date of delivery. To be eligible for a return:

 • The item must be unused, in its original condition, and in the original packaging.

 • Proof of purchase is required.

Refunds will only be issued if:

  • The item received is faulty or defective;

  • The item received is incorrect (not what was ordered); or

  • The item was damaged during shipping(photo/video proof required).

Refunds are not granted for personal preference, style, or sizing, as a detailed size chart is provided to guide your purchase.


Return Process

 1. Contact our customer support team at [your email/phone] to initiate a return.

 2. Once approved, ship the item back to us at the provided return address.

 3. After inspecting the item, we will process your refund to the original payment method within 7 business days.


Note: Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.


For any questions, please contact us at email.